![]() ![]() ![]() ![]() Thanks for the interest in my problem, my Magix Photostory Deluxe is version 190124 (UDP3) Code UG8664KA1. I'm still waiting for Magix to come back with a solution. Not too happy at the minute as I'm working on several projects for a friend and last night I thought I would have to start all of them from scratch, thankfully not but what will happen next time I try to update to the 2020 version I dare not think. An additional problem is now when I save a project Magix defaults and tries to save it in a Photostory 2020 folder. In the end I tried to get windows to restore to an ealier day but after 2.5 hours the restore operation failed, one good thing though was most of my missing. I returned the folders I had been told to delete but still couldnt see the missing project files. Cut a long short it appeared to be downloading the 2020 version but I ended up with the same 2019 version as before. Each time I tried it failed so I contacted Magix who gave me very detailed instructions on uninstalling the 2019 version along with some specific Magix files and folders, then download and install the the latest version. I have Photostory Deluxe 2019 and recently had the opportunity to update to the 2020 version. ![]()
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